Preliminary

These terms and conditions as well as our Privacy Policy constitute an agreement between Ettitude Pty Ltd ACN 104 914 696 (ettitude, we, our, us) and you, the visitor, governing your access and use of the ettitude website accessed through the URL www.ettitude.com, www.ettitude.com.au and any of our related domain names (our website). 

By accessing or using our website or registering with us, you acknowledge that you have read, understood and agreed, without limitation, to be bound by these terms and conditions.

 At the outset, you should be aware that your use of our website is at your sole risk and you agree that you will be personally responsible for your use of our website and all of your communication and activity on our website.

Liability

ettitude is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving a reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received for online purchases.

Delivery

The delivery times provided by ettitude are estimates only. ettitude will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where the stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. ettitude cannot be held responsible for incorrectly entered delivery addresses.

Acceptance of goods

The buyer is responsible for inspecting the goods for fault and notifying us within five working days of receiving the good should there be a fault.

Pricing

Prices on this website are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Good & Services Tax (GST) is not charged on orders with a delivery address outside of Australia (international) regardless of which country they are ordered from.

Returns

Returns must be in 'as new' condition unless faulty. Special return offers apply to individual orders only. For details please check our Return Policy.

Order cancellations

 

If notified before goods have been dispatched, ettitude will attempt to accommodate order cancellations; however, it is not guaranteed. If items have been shipped, ettitude reserves the right to refuse order cancellation or charge a cancellation fee should we not be able to request the return of the package from our delivery service.

Privacy Policy

ettitude recognises that your privacy is very important to you and we value the relationship we have with you. For this reason, your visit to this website is subject to our Privacy Policy and we encourage you to read our Privacy Policy before purchasing our products or further using our website.

Copyright

You acknowledge and agree that any and all trademarks, copyright, designs, the ‘look and feel’ of our website, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files, software and all HTML and other code contained in our website and all other intellectual property remains at all times vested in Ettitude Pty Ltd and/or are the property of their respective third party owner and must not be used in any manner without the prior written consent of Ettitude Pty Ltd or the relevant third party.

 In relation to any third party intellectual property rights, you acknowledge that nothing in these terms and conditions or on the website of ettitude purports to demonstrate that any third party rights are owned or licensed to Ettitude Pty Ltd from the relevant third party.

Content

ettitude will not be held responsible in the event that you encounter material that you deem offensive, indecent or otherwise objectionable.

Errors, Mistakes and Missing Information

Despite our tireless efforts, ettitude cannot guarantee that our website will be completely free of errors and misleading information. In the event of an error or other content related issue, ettitude reserves the right to correct such error without notification. ettitude also reserves the right to cancel any order that may have been made under the pretence of such error. In the event where an order is cancelled but has been paid for, the user will receive a full refund.

Customer Feedback

Please note that all customer feedback given to ettitude shall be considered the property of ettitude. This includes all customer communication, testimonials and contact information. By releasing this information to ettitude, you are hereby giving ettitude the non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and unlimited right to reproduce, modify, publish, translate and distribute such material in any way deemed appropriate by the management of ettitude.

Your obligations and responsibilities

In the access or use of our website, you agree to comply with these terms and conditions and the special warnings or instructions for access or use posted on our website from time to time. You will always act in accordance with the law, custom and in good faith. You may not make any change or alteration to our website or any content or services that may appear on our website and may not impair in any way the integrity or operation of our website.

Third-party advertising and links to external websites

ettitude website may, from time to time, contain links to other websites, including links to other websites or resources operated by third parties, including advertisers. ettitude has not reviewed all of the websites linked to its website and does not necessarily sponsor, endorse or approve of any of the advertising, products, services or other materials on, or available from, such websites. 

Furthermore, ettitude makes no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any advertising, products, services or other materials on external websites to which its website is linked. ettitude also makes no warranties or representations that the advertising, products, services or other materials on the websites to which this website is linked does not infringe the intellectual property rights of any person anywhere in the world and ettitude is not authorising the infringement of any such rights by linking to such websites.

Changes to the terms and conditions

You acknowledge and agree that ettitude reserves the right to, and may make changes to, these terms and conditions from time to time to reflect its changing business. However, ettitude will not vary these terms and conditions so as to retrospectively increase your liability to ettitude. Once changes are made to the terms and conditions, ettitude will make a new copy of the terms and conditions available on its website as soon as possible after the changes are made. The amended terms and conditions will apply from the date the new terms and conditions are posted on our website.

You agree that ettitude is under no obligation to provide you with notice about changes to the terms and conditions and you further agree that it is your responsibility to check the terms and conditions for any changes.

If you do not agree to any change to the terms and conditions, then you must immediately stop using our website.

Force majeure

If by reason of any fact, circumstance, matter or thing beyond the reasonable control of us or you either are unable to perform, in whole or in part, any obligation under these terms and conditions, then that party is relieved of that obligation to the extent and for the period of time that it is so unable to perform and is not to be liable to the other party in respect of such inability.

These terms and conditions are independent of one another

If any provision of these terms and conditions offends any applicable law and, as a consequence is illegal, invalid or unenforceable then where the offending term can be read down so as to give it a valid and enforceable operation of a partial nature, it must be read down to the minimum extent necessary to achieve that result. In any other case, the offending term must be removed from these terms and conditions, in which event the remaining provisions of these terms and conditions will continue to operate and be valid and enforceable.

The law that applies to these terms and conditions

These terms and conditions and your relationship with ettitude are governed by the laws in force in Victoria, Australia, without regard to principles of conflict of laws. You and ettitude agree to submit to the non-exclusive jurisdiction of the courts of Victoria, Australia.

Thank you for taking the time to read our terms and conditions and we hope you enjoy your shopping experience with ettitude!

 

Mobile Message Service Terms and Conditions

The ettitude mobile message service (the "Service") is operated by ettitude pty ltd. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to ettitude pty ltd’s SMS/text messaging service, you agree to receive recurring SMS/text messages with service-related and promotional messages, including updates, alerts, and information (e.g., order updates, account alerts, etc.) and promotions, specials, and other marketing offers (e.g., cart reminders) from and on behalf of ettitude pty ltd via text messages through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with ettitude pty ltd. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Standard message and data rates may apply from your wireless provider. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Click the unsubscribe link in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other ettitude pty ltd mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, email care@ettitude.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice. 

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